Refund policy

1. Refunds

Purchased Panjeeri is returnable only in the event of a quality issue.
If you experience any problem related to product quality, please contact us to initiate a return.
Once verified, we will process a full refund for the affected item.

2. Exchanges

Our Panjeeri may be exchanged only if it is not customized, meaning no add-ons or special ingredients were included in your order.
Please note that all shipping costs related to the exchange will be borne by the customer.

3. Exchange Initiation

To initiate an exchange, please contact us within 24 to 48 hours of receiving your order.
Our support team will provide step-by-step instructions on how to proceed with the exchange process.

4. Refund Processing Time

Once your returned product is received and inspected, refunds will be processed within five (5) business days.
Refunds will be issued through the original payment method, unless otherwise communicated.

5. Contact Information

For any questions, refund requests, or exchange assistance, please contact our customer service team:
📱 WhatsApp: 03280443630
📧 Email: Panjeeriwalaofficial@gmail.com
📷 Instagram: @panjeeriwala

Thank you for shopping with Panjeeri Wala. We appreciate your trust and are committed to providing you with the highest-quality Panjeeri and dedicated customer care.